1. How do we deal with loss?
    You immediately contact the insurer at the following phone number: +995 32 224 44 54 and provide information.
  2. What is corporate insurance?
    when the insurance contract is signed between the insurer and the legal entity;
  3. What is retail insurance?
    when an insurance contract is signed between the insurer and a natural person;
  4. What does an insurer mean?
    An insurance company that is engaged in insurance activities in accordance with the legislation of Georgia;
  5. Who is the insurer?
    A natural or legal person who enters into a contract with the insurer;
  6. Who is the beneficiary?
    A natural or legal person who is entitled to receive insurance compensation as a result of an insurance event;
  7. What is an insurance contract?
    A bilateral agreement that establishes the terms of insurance
  8. What is an insurance policy?
    a document issued by the insurer confirming the fact of the existence of the insurance contract and the terms of this contract;
  9. What is the insurance premium?
    the amount representing the insurance fee;
  10. What is an insurance event?
    Damage caused by the occurrence of the insurance risk stipulated by the relevant insurance contract, which gives rise to the obligation of the insurer to issue insurance compensation;
  11. What is insurance risk?
    An event that contains signs of possibility and randomness of its occurrence and for which the insurance is issued;
  12. What is the insurance period?
    The period during which the insurance is valid and during which the pending insured events are subject to compensation;
  13. What is the limit/sub-limit?
    The amount of money that represents the maximum limit of insurance compensation. The insurance limit may be different depending on the insurance coverage and is determined by the relevant contract/policy;
  14. What is insurance reimbursement?
    The amount that will be reimbursed to the user in case of satisfaction of the declared claim;
  15. What is a franchise?
    The non-reimbursable minimum provided for in the insurance contract (the amount determined as a percentage or as a fixed amount) which the insurer is free to pay. The deductible is calculated at the time of each insurance payment;
  16. What is territorial scope?
    The insurance scope defined by the insurance contract is the territory of Georgia, except for the occupied territories, unless otherwise stipulated by the policy;
  17. What is an exception?
    An exceptional case that is not subject to compensation according to the insurance contract/policy conditions;

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